okyfun Privacy Policy
Your privacy is a fundamental right. This Privacy Policy explains how okyfun collects, uses, stores, and protects your personal information when you use our Philippine online gaming platform at okyfun.cam.
Table of Contents
Your Privacy at a Glance
These cards summarize how okyfun handles your personal data. For complete legal details, please read the full policy below.
Bank-Grade Encryption
All personal data transmitted to and stored by okyfun is protected with 256-bit SSL encryption — the same security standard used by Philippine banks for online banking transactions.
We Never Sell Your Data
okyfun does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays with us and is used solely to provide you with gaming services.
KYC for Your Protection
We collect identity verification data to comply with PAGCOR's Know Your Customer requirements — protecting you from fraud, identity theft, and ensuring all players are 21 years or older.
You Control Your Data
You have the right to access, correct, or delete your personal information at any time. Contact our support team via live chat or email to exercise your data rights under Philippine law.
Data Retention Limits
okyfun retains your personal data only for as long as necessary to provide services and meet legal obligations. Inactive accounts are anonymized after the required retention period expires.
Philippine Data Protection Compliance
okyfun complies fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all implementing rules and regulations issued by the National Privacy Commission.
Introduction
This Privacy Policy applies to all users of the okyfun online gaming platform accessible at okyfun.cam (hereinafter "the Platform," "okyfun," "we," "us," or "our"). This Policy describes how we collect, use, store, share, and protect personal information provided by you (hereinafter "the User," "the Player," "you," or "your") when you access or use our services.
By registering for an okyfun account or otherwise using the Platform, you acknowledge that you have read, understood, and consent to the data processing practices described in this Privacy Policy. If you do not agree with any aspect of this Policy, you must not use the Platform.
okyfun is committed to protecting the privacy and security of our users' personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all regulations issued by the National Privacy Commission (NPC). We implement appropriate technical and organizational measures to safeguard your data and respect your privacy rights at all times.
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the okyfun Platform and set out additional legal rights and obligations.
Information We Collect
okyfun collects various categories of personal information from users in order to provide gaming services, comply with legal obligations, prevent fraud, and improve the Platform. The types of personal information we collect include:
2.1 Information You Provide Directly
- Registration Information: Full legal name, date of birth, Philippine mobile number, email address, residential address, and chosen username and password.
- Identity Verification Documents: Government-issued Philippine identification such as PhilSys National ID, passport, driver's license, UMID, SSS ID, or other acceptable ID forms required for KYC compliance.
- Payment Information: Payment method details including GCash account name, Maya account name, bank account numbers (for BPI, BDO, UnionBank), cryptocurrency wallet addresses, and transaction records.
- Communications: Any information you provide when contacting okyfun customer support via live chat, email, or other communication channels, including support tickets and complaint records.
2.2 Information Collected Automatically
- Device & Browser Data: IP address, device type and model, operating system, browser type and version, screen resolution, and unique device identifiers.
- Usage Data: Pages visited on the Platform, games played, bets placed, time spent on each page, referring URLs, clickstream data, and other behavioral analytics.
- Geolocation Data: Approximate geographic location derived from your IP address to verify that you are accessing okyfun from within a permitted jurisdiction.
- Cookies & Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies as detailed in Section 6.
2.3 Information from Third Parties
- Payment Processors: Transaction confirmation data from GCash, Maya, BPI, BDO, UnionBank, Coins.ph, and cryptocurrency payment processors.
- Fraud Prevention Services: Risk assessment data from third-party fraud detection and prevention service providers.
- Identity Verification Services: Verification results from third-party KYC service providers used to authenticate your identity documents.
Data Accuracy: You are responsible for ensuring that all personal information you provide to okyfun is accurate, complete, and current. You must promptly update your account information if any changes occur. Inaccurate information may result in account restrictions or suspension.
How We Use Your Information
okyfun processes your personal information for the following purposes:
- Account Management: To create, maintain, and manage your player account, including authenticating your login credentials and managing account settings.
- Service Provision: To provide you with access to gaming services including live casino, slots, sports betting, bingo, and all other games and features on the Platform.
- Payment Processing: To process deposits and withdrawals, verify payment methods, prevent payment fraud, and maintain accurate financial records.
- KYC & Regulatory Compliance: To verify your identity and age, comply with PAGCOR's regulatory requirements, fulfill anti-money laundering (AML) obligations under Philippine law, and prevent underage gambling.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, collusion, bonus abuse, unauthorized account access, and other violations of our Terms & Conditions.
- Customer Support: To respond to your inquiries, resolve complaints, provide technical assistance, and communicate with you regarding your account or transactions.
- Marketing Communications:
- Marketing Communications: To send you promotional offers, bonus notifications, and updates about okyfun services where you have consented to receive such communications.
- Platform Improvement: To analyze usage patterns, optimize game performance, improve user experience, develop new features, and conduct internal research and analytics.
- Legal Obligations: To comply with applicable Philippine laws, respond to legal processes, cooperate with law enforcement agencies, and enforce our Terms & Conditions and other policies.
- Responsible Gaming: To monitor gaming behavior, identify potential problem gambling patterns, implement deposit limits and self-exclusion requests, and promote responsible gaming practices.
okyfun processes personal data only to the extent necessary for the purposes identified above and in accordance with the principles of data minimization and proportionality under Philippine data protection law.
Legal Basis for Processing
Under the Philippine Data Privacy Act, okyfun processes your personal information on the following legal bases:
- Consent: You have provided explicit consent for the processing of your personal data by registering for an okyfun account and accepting this Privacy Policy.
- Contractual Necessity: Processing is necessary for the performance of our contract with you as set out in the Terms & Conditions, including account creation, game provision, and payment processing.
- Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR's licensing requirements, anti-money laundering laws, and tax obligations.
- Legitimate Interests: Processing is necessary for okyfun's legitimate business interests, such as fraud prevention, security monitoring, and service improvement, provided such interests do not override your fundamental privacy rights.
You have the right to withdraw your consent at any time by closing your okyfun account. However, withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal, and okyfun may continue to retain certain data where required by law or legitimate interest.
Data Sharing & Disclosure
okyfun does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
- Payment Service Providers: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, cryptocurrency payment processors, and other financial institutions that process your deposits and withdrawals.
- Game Providers: Third-party game developers and live dealer studio operators whose games are offered on the okyfun Platform.
- Identity Verification Services: KYC and AML compliance service providers that verify your identity documents and screen for sanctioned individuals.
- Fraud Prevention Services: Third-party fraud detection and risk assessment service providers.
- Technology Infrastructure Providers: Cloud hosting providers, content delivery networks, and other technical service providers that support the Platform's operations.
- Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, the Bureau of Internal Revenue, and other Philippine government agencies where disclosure is required by law.
- Law Enforcement: Philippine National Police, National Bureau of Investigation, and other law enforcement agencies where disclosure is required by court order, subpoena, or applicable law.
- Professional Advisors: Lawyers, accountants, auditors, and other professional consultants who provide services to okyfun under obligations of confidentiality.
All third-party service providers with whom okyfun shares personal data are contractually required to implement appropriate security measures and to process data only for the specific purposes for which it was disclosed. okyfun conducts due diligence on all service providers to ensure they maintain adequate data protection standards.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity. You will be notified of any such transfer via email and through a notice on the Platform.
Cookies & Tracking Technologies
okyfun uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device by your web browser.
Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the Platform to function, including session management, login authentication, and security features. These cookies cannot be disabled without severely affecting your ability to use the Platform.
- Performance Cookies: Collect information about how you use the Platform, such as which pages you visit most often and any error messages you receive. This data is aggregated and anonymous.
- Functionality Cookies: Remember your preferences and choices (such as language preference, username, and game settings) to provide a more personalized experience.
- Analytical Cookies: Help us understand user behavior and measure the effectiveness of our content and features through tools such as Google Analytics.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may prevent you from using certain features of the okyfun Platform. You can manage your cookie preferences through your browser settings.
Data Security
okyfun implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
- Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS encryption technology.
- Secure Storage: Personal data stored on our servers is encrypted at rest and protected by multiple layers of security controls.
- Access Controls: Access to personal data is restricted to authorized okyfun personnel only on a need-to-know basis and subject to strict confidentiality obligations.
- Network Security: Our infrastructure is protected by firewalls, intrusion detection systems, and regular security monitoring.
- Regular Audits: We conduct periodic security audits and vulnerability assessments to identify and remediate potential security risks.
- Employee Training: All okyfun personnel with access to personal data receive mandatory training on data protection and security best practices.
While okyfun employs robust security measures, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account. If you suspect unauthorized access to your account, you must notify okyfun immediately.
Data Retention
okyfun retains your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory obligations. Specific retention periods include:
- Active Accounts: Personal data associated with active okyfun accounts is retained for the duration of the account relationship and for the periods specified below after account closure.
- Closed Accounts: Following voluntary account closure or termination, okyfun retains core account data (name, date of birth, ID verification records) for a minimum of five (5) years to comply with PAGCOR recordkeeping requirements and AML regulations.
- Transaction Records: Financial transaction records including deposits, withdrawals, and gaming activity are retained for a minimum of five (5) years as required by Philippine tax and gaming regulations.
- Communications: Customer support communications are retained for two (2) years for quality assurance and dispute resolution purposes.
- Marketing Data: If you have consented to receive marketing communications, your contact information is retained until you withdraw consent or request deletion.
After the applicable retention period expires, okyfun will securely delete or anonymize your personal data in accordance with our data retention policy and applicable law. Anonymized data that cannot be linked back to you may be retained indefinitely for statistical and analytical purposes.
Your Privacy Rights
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal information:
- Right to Be Informed: You have the right to be informed whether okyfun is processing your personal data and to receive information about the nature and purpose of such processing.
- Right to Access: You have the right to obtain a copy of your personal data held by okyfun. You may request access through your account dashboard or by contacting customer support.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data. You can update most information directly through your account settings.
- Right to Erasure: You have the right to request deletion of your personal data, subject to okyfun's legal obligations to retain certain records. Account closure requests trigger our data deletion procedures.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time by unsubscribing from promotional communications.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe okyfun has violated your privacy rights.
To exercise any of these rights, please contact okyfun customer support at [email protected] or via live chat. We will respond to your request within fifteen (15) business days. Identity verification may be required before we process your request.
Third-Party Services
The okyfun Platform may contain links to third-party websites, services, or content not operated or controlled by okyfun. This Privacy Policy applies only to information collected by okyfun through the Platform. We are not responsible for the privacy practices of third-party websites or services.
When you click on a third-party link or interact with third-party content, you leave the okyfun Platform and are subject to the privacy policies of those third parties. We encourage you to read the privacy policies of any third-party websites or services you visit.
Game providers whose games are integrated into the okyfun Platform may collect limited technical data necessary for game operation. Such data collection is governed by the respective game provider's privacy policy, which is made available within each game interface.
Children's Privacy
okyfun does not knowingly collect personal information from individuals under the age of 21. The Platform is intended solely for adults aged 21 years or older, as required by PAGCOR's regulatory framework for online gaming in the Philippines.
If okyfun discovers that it has inadvertently collected personal information from a person under 21 years of age, we will immediately delete that information from our systems, suspend the associated account, void all transactions, and may report the matter to relevant authorities. If you become aware that a person under 21 has registered an okyfun account, please notify us immediately at [email protected].
Age Verification: All okyfun users are required to complete mandatory age verification through submission of valid government-issued Philippine identification. Accounts that cannot be age-verified will be suspended until verification is completed.
International Data Transfers
okyfun is operated from and primarily serves players located in the Philippines. Your personal information is stored on secure servers located within the Philippines or in jurisdictions that provide an adequate level of data protection as recognized by the National Privacy Commission.
In certain circumstances, your personal data may be transferred to, stored, or processed by third-party service providers located outside the Philippines, including payment processors, game providers, and cloud infrastructure providers. Where such transfers occur, okyfun ensures that appropriate safeguards are in place, including:
- Standard contractual clauses approved by the National Privacy Commission;
- Adequacy determinations by the NPC recognizing equivalent data protection standards in the destination country;
- Binding corporate rules or other enforceable data protection commitments.
By using the okyfun Platform, you consent to the transfer of your personal data outside the Philippines under the safeguards described above.
Changes to This Privacy Policy
okyfun reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated Privacy Policy on this page with a revised "Last Updated" date and, where practical, by sending you an email notification or displaying a prominent notice on the Platform.
Your continued use of the okyfun Platform after any changes to this Privacy Policy become effective constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must cease using the Platform and request account closure in accordance with our Terms & Conditions.
The current version of this Privacy Policy is always available at okyfun.cam/privacy-policy. We recommend reviewing this page periodically to stay informed of how okyfun protects your personal information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or okyfun's data processing practices, please contact us through the following channels:
Data Protection Inquiries:
Email: [email protected]
Subject Line: "Privacy Policy Inquiry" or "Data Protection Request"
Live Chat Support: Available 24/7 inside your okyfun account dashboard
Language Support: English and Filipino (Tagalog)
Response Time: Privacy-related inquiries are responded to within 15 business days
For complaints or concerns about how okyfun handles your personal data, you may also contact the National Privacy Commission directly:
National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila 1307, Philippines
Email: [email protected]
Website: privacy.gov.ph
Your Data, Your Rights
okyfun is committed to protecting your privacy and respecting your data rights under Philippine law. If you have questions about how we handle your information, our Filipino support team is available 24/7 in English and Tagalog. Must be 21+ to play.